IT Site Administrator

Position: IT Site Administrator
Location: Boston, MA (local and on-site)
Experience: 6+ years

Must have:
1.) 5 years of IT support or help desk related experience (field, desktop, mobile, etc.) working in a healthcare or hospital setting.
2.) 5 years of relevant experience working in a collaborative, customer service focused environment that used a multi-channel (email, chat, phone, video conferencing) setting for communication.
3.)Experience with at least one ticketing system with the ability to take notes and record all interactions and steps taken with the users. ServiceNow preferred.

For complete job description ping me over the linked-in or e-mail me at anantb@clovity.com